Keith Devens .com

norton comes on to scan with out warning and ruins my on line gaming

Norton Anti-virus 2005 is junk! It will not install correctly. I contacted Norton 7 times. They wanted to mess with the registry and all kinds of things I don't understand. I messed up my computer so bad I had to restore it. And antivirus still doesn't work!

I have received three times as much SPAM since installing this anti-crap, Norton Internet Security. I had planned to purchase a second time to install on my mother's computer - but NOT NOW. TOO much anti-blasting.

Would not purchase again - . . . Marty, asdf@infinet.com

Had Norton and installed. Scripts would not work. many things would not work properly or were slow. Windows XP was slow and would periodically start throwing up errors. I contacted MS and the computer company. Both gave me the same fix for Windows. Worked OK for awhile but was still much slower than before I installed Norton. I kept updating hoping a fix would come on. Finally, Windows XP crashed completely. I lost everything that hadn't been backed up that month. Running Mcintosh now and no problems so far.

I was happy to find your site. Recently I put a five year old PC on-line (DSL) for the first time, and it was working fine. My sister said I should get Norton Anti-Virus, and since I have a Mac at work, I had little experience with this. I downloaded Norton from Symantec for over $50, and I can't imagine what a virus would have done that would have been worse than Norton. Immediately it started taking as long as 15 minutes just to get to my e-mail or get onto the web, and things kept freezing. My printer even stopped working. I was advised by a number of people to dis-enable Norton in order to go on line. So why have it? In any case my computer got so non-functional after that point that I wound up just buying a new one about a year earlier than I planned. I just got a friendly notice from Symantec about the bill that's going to appear on my credit card soon.

I hate Norton Antivirus - it uses all my CPU, interrupts anything I'm running and now won't uninstall - Norton should be ashamed of using those tactics to keep customers!!

Norton is a virus in itself. It doesn't work, i can't play my games, and it does whatever it wants. I tried everything to uninstall it.I mean Everything!!!!its like that cusin that you never invite to the party, but always manages to show up anyway. I can't turn off the firewall so i can't play my games. I hope one die this program dies because its rated number 1 for no reason.

not only has norton made my computer slow its started to block me from internet sites as well, plus i find i have virus on my computer it says it got rid of yet there still there. i hate norton and so should you dont buy it ever

I've recently installed ClamWin since I too am totally sick of Norton. I'm going to purchase a new computer soon, but Symantec won't let me transfer my license from my current machine to the new one. What a joke.

Anyway, ClamWin (windows-only) is free and open-source.

ClamWin Free Antivirus comes with an easy installer and open source code at no cost. It features:

• Scanning Scheduler;
• Automatic Virus Database Updates. ClamAV team updates Virus Databases on a regular basis and almost immediately after a new virus/variant is out;
• Standalone Virus Scanner;
• Context Menu Integration to Microsoft Windows Explorer;
• Addin to Microsoft Outlook.

Hope this is useful. If anyone else here has been using ClamWin for a while and can comment on it's effectiveness, please go ahead.

I dont know about u guys but i love nav 2005. Its correct that it may interupt u a couple of times for a scan or other things but all this is to keep ur computer safe. When i first installed it, it found about 110 viruses and till then it blocked and\or removed 50 viruses and my computer runs as fast as when i bought it!
Ok, for the people who complain about nav taking all cpu speed, then well people.... its 2005 and if u guys still get stuck with p2 or p3 ith 128 ram than i think ur wasting ur time buddy. upgrade ur computer cause norton requires cpu to run in background. i have p4 2.5 and 512 ram and it still runs as good as new and i never had a computer crash!! hope u find this meaning full .bye

I have NAV 2004 with all the latest updates. While my general PC performance is not bad (using 2 GHz Pentium 4, 512 MB RAM, Windows 98SE, 80 GB HD), email scanning is sometimes EXCRUCIATINGLY slow! I have see it take over a HOUR to scan ONE 3.5 MB email, and I had to stop the scan (ALT-CTRL-DEL) and more. I am using Verizon DSL which normally allows me to reap transfer speeds of 20-60 K/sec. The same email can be downloaded via DIAL-UP in about 10-20 minutes when NAV is not present!

I bought McAffee VirusScan for my laptop, which has Windows Xp, 512 MB RAM, 40 GB HD, and a 2.4 GHz Pentium 4. With McAffee running, the system is too slow once in a while to even play an MP3 file reliably! As for adware / spyware, I keep my systems pretty clean. In fact, my habits are so good that these programs may be hard pressed to find anything more than a handful of bad cookies (Alexa, Avenue A, ect), even after 3-6 months. When I use the laptop as a MIDI sound module in concert usage, I must disable McAffee, and I find it advisable to disable other tasks, including Zone Alarm and Ad Subtract Pro. Windows Xp (eXtra Pitiful) seems to be often slow by its own nature. That's the reason why I put Windows 98SE on my main PC (2 GHz). With audio and music production, I need a reasonably fast and stable system.

When my subscriptions are up, I am tempted to try some other virus checkers, including AVG and ClamAV.

From John Nozum

Ive just bought a laptop for Christmas which had Norton Antivirus already on the system. There wasn't a problem until an upgrade crashed the whole system. Ive never used Norton before and wont again. Im changing to McAfee.

I used to manage a ski ressort where they had 20 computers in the office buildings, they all had Norton and i had to remove every entry in the registry prior to installing the 2004 version intead of the 2001 that was there in the first place.

Needless to say it took me about 45 minutes of messing and tweaking for each station, my boss didnt like that waste of time, and neither did i.

Norton is also the worse ressource hog i've ever seen on a computer, it literally makes stations barely usable.

Being a tech, i like my stations to run fast and steady, Norton doesnt allow this to be.

At home i use AVG Free, at office we now have Etrust EZ Anti-virus, both are perfectly working and arent ressource hogs.

my advice?
Get rid of Norton as fast as you can!

I've used Norton for the past few years, but finally gave up on it especially after the numerous bad reviews given to their latest 2006 Security Suite. After doing some research I decided to try ZoneAlarm's 2006 Antivirus which also comes with a pretty decent firewall (and some other things I don't use). So far so good. I'd recommend it as a viable alternative.

I personally can't stand Norton antiVirus. I play some games online like <a href="http://www.neopets.com/refer.phtml?username=20_sakura_02">NeoPets</a> and <a href=http://subeta.org/?refer=flirtz2002>Subeta Pets</a> and a other similar games. (No, I'm not 12, I'm 21 and I really like virtual pets!) Anyway, I usually use my boyfriend's work laptop to play on the internet because it's XP, faster than our desktops, and I don't have to use his TV as a monitor. (When we moved our computer monitiors got damaged and don't work, the only way to use either of our desktops is to hook them up to his new TV which is 56" and hurts my eyes because it's so large!) About three weeks ago, his company installed the newest NAV program onto everyone's laptop and now it's blocking the simplest of actions on SAFE sites! I can't even listen to Yahoo Launch videos without disabling everything I can, but even disabling all of it doesn't let me do certain things on my game sites! I can't stand NAV! The only programs I have ever had installed on MY computers were AdAware and SpyBot. I've never had anything worse than a few bad cookies! Even when my grandmother accidently sent everyone the bugbear virus (I think that was what she sent) my computers were completely fine!

However, my mom has the newest version of Norton AntiVirus installed on her desktop (a fairly new HP computer with XP) and she likes it. My uncle set her computer up and he installed NAV for her, I don't know what exactly he did, but I can do all my online games on that computer without any problems without disabling NAV. However, my mom's computer is constantly going into the shop because her system keeps crashing. My mom doesn't get on the internet very often, but when she does, it's to check email, or let my brothers play a few games on safe sites. My sister uses my mom's computer for AIM, MySpace, and FaceBook, but that's about it. My dad usually only checks his work email/website, ebay, and he'll occasionally check game scores at espn. None of these actions should cause her computer to go into meltdown once a month, but it does. The only thing I can think of that would be behind her computer's crashing is NAV. My mom refuses to remove it because she thinks it's helping, and maybe it is, but everytime she's taken the computer in because something is wrong with it, she's been told that there was nothing wrong, the technicians would restore it to an earlier date, and give it back.

Anyway, my point in this post is that I don't like Norton AntiVirus because all it does for me is make things difficult, but some people (like my mom) do think it's a good thing and like it. But if you want to save yourself a LOT of headaches, don't waste your money! Go download <a href="http://www.lavasoft.com/software/adaware/">AdAware</a> and <a href="http://www.safer-networking.org/en/index.html">Spybot</a> to keep your computer safe for free! <i>I'm looking into that <a href="http://clamwin.com/">ClamWin</a> program, but I probably won't download it, although what I've read so far seems pretty good!</i>

I missed the part above the comment box about no html. Sorry about that, I would just edit the post, but I can't, and I don't want to repost the entire thing, so the links that didn't show up are the only things I'm going to repost here. I hope it's okay. I did read the comment policy before posting!

NeoPets
Subeta Pets
AdAware
Spybot
ClamWin

Try to get live help with Norton products... their antivirus products are dysfunctional, and their primary help system seems to be a web interface that answers your question... which is frustrating, inaccurate and annoying.

Expensive products, no human support and marginal effectivness. Sounds like a business plan heading for collapse. Symantec is not a customer oriented company.

I don't know about anyone else but I've recently been getting a ton of inbound UDP warnings from antivirus. I clicked the recommended block function but now I cant play certain online game servers which i had been able to immediatly before the warning. I now have a game where I cant even connect to the master server. my comp is way slower than it used to be (pent 4 3ghz 512 ddr ram) and as I have spybot and ad aware there is no spyware i can find that would have caused my comp to slow down to the degree it has. Anyonw know what it means when a remote computer is trying to reach your computer?

I have seen Norton's bring PCs down to their knees. For example: a 1.4GHz Celeron laptop with 256MB that was working fine before Norton. Then the owner installed the Symantec suite.

I click Start, and count to 5 before the menu bar appears.
I click All Programs, and count to 5 before the program list appears.
I right-click the desktop and select Properties. Then I can go make myself a cup of coffee before the window comes up.

I'd go with AVG over Norton, any day of the week...

Symantec is the Great Satan!!!I just realized that i payed them to give me a virus. I shoulda just got one for free off the internet. At least that would have been easier to get rid of. Worse even then AOL. Yea i said it!!!

how do u get rid of norton antivirus???????????
it is so spazy
wont let me do anythin on mi computer
and says google doesnt exsist
when it does

Wow! NAV isn't loved here!
I run a computer service & repair center in CA. We get from 5-30 sets a week JUST to disinfect, usually because someone has free, oddball or just plain fraudulent protective sw on them.
I do not claim to be a know it all, but here are a few observations from about the last 200 sets we cleaned up. I am keeping a journal of what did what to who this year.
First, NAV 2005 DID have some serious problems! We fixed it so many times we were sick of it! And yes, uninstalling it is almost impossible!
NAV 2006: Slick. I have found ANY virus infections on less than 3% of systems running either NAV 2002,2003,2004, or 2006. No, it doesn't find adware & spyware (well newest 2006 does...some)
Avast: Well, the price may be right, but... Seems to average about 10+ infections per set.
Kaspersky: Very good on SOME, but always seems to let annoying ones through. Average 2-10 per set.
McAfee: I know hundreds of suppossed gurus who love it. We USED to sell it because it was as good a Symantec, just looked different. NOW... AVERAGE number of infections on a Macfee protected set=100-1000 infections of every type!! Usually the ones with the whole "protective suite" has several times as many as those just running their AV program. But it too is the worst we see. About 2 in 10 using Mcafee have to be reformatted and reloaded. Record so far--5031 infections of EVERY type!! Removal? Sure, AFTER you edit some 160+ registry entries, several of which purposefully (can't prove that, but they do) stop OTHER AV program (especially Norton) from workiing until cleaned up. (I am getting RICH off Macfee owners!!)
Anti-Vir: Might as well be anti-vertigo medicine, that doesn't do much either. Usually dozens of infections at best.
BitDefender: If this isn't a spyware program underneath, I will eat my keyboard!!! Too much of a coincedence that any set with it has spyware and trojans to the hilt(usually all the same ones)
AVG: Again, great price, and MUCH better than nothing but what do you usually get for free? The paid for version seems to work well with maybe a 6-10% RATE.
ClamWin: Not bad, but who has the patience. Usually the newest viruses get by it every time. We see these sets every time a new nasty comes out!
Panda: Not bad. Haven't seen enough to form an opinion yet. but seems good.
eSafe: I sell this company's products but only when the customer picks them to buy. We do NOT recommend them, just sell them and wait for the sets to come back for cleaning.
NOD32: WE sell it too, but try not to. Good if no other problemms on set, but disagrees with TONS of applications programs.
All in all, we recommend Norton Personal Firewall (yes, 2005 DID stop internet access on some machines, 2006 seems ok), Norton Antivirus (or Systemworks for older non-XP sets that can use the utilities), Adaware, Spybot S&D, Spy Sweeper (works good on intercepting changes by BHO's and some hijack progs but ocassionally kills GOOD changes too! READ the screen before clicking!!!), and definately Spyware Doctore & Registry Mechanic by PC Tools!
I may not have all the answers, but we have worked on nearly 600 sets this year so far (actually a slow year) for just slow, infected, or otherwise sick (not hardware related) sets. I didn't keep records until recently, but would bet they all fall into line with the above observations.
Try and remember that none of these programs are the only ones on your sets!! A great number of times, it is other software interfering with the protective software that is the problem, but who gets the blame!!
Try to keep Wild Tangent Games, Poker Casino, Kazaar, and that ilk off, and you may see wonders before your very eyes. My wife has two sets hooked to the same router, with NIS 2006 on both (as well as Spy Sweeper,) and the one she has MSN Messenger, Yahoo Messenger, and several chat rooms on is CONSTANTLY being crashed, the other that usually is just used for google, ebay and NONE of the above, almost NEVER has ANYTHING bad on it.
(BTW, HP, Compaq & EMachine all give away Wild Tangent on their new sets! For money!) Wild Tangent has been rightly blamed as one of the best "hacker highways" for spyware and adware than anything but Outhouse--I mean Outlook! Good luck!!
P.Andreasen

This is what Norton did to me after I paid an annual subscription and it never even detected the virus...w32.trojanclick.spywad.b....Be warned....

user Rafael_Cuesta has entered room

analyst M has entered room

M(Sun Sep 3 20:11:38 EDT 2006)>Hello Rafael_Cuesta, my name is M.

M(Sun Sep 3 20:11:40 EDT 2006)>Welcome to our Virus Consultation & Removal Service. Is this the first time you are contacting us on this issue?

Rafael_Cuesta(Sun Sep 3 23:19:54 EDT 2006)>Yes.

M(Sun Sep 3 20:12:11 EDT 2006)>Your Chat Case Reference Number for this issue is 8711. Please make a note of it for future reference.

Rafael_Cuesta(Sun Sep 3 23:20:07 EDT 2006)>But I am currently on with another rep in a different department

Rafael_Cuesta(Sun Sep 3 23:20:14 EDT 2006)>thanks

Rafael_Cuesta(Sun Sep 3 23:20:55 EDT 2006)>I have a virus that won't go away, and that Norton will not detect.

Rafael_Cuesta(Sun Sep 3 23:21:25 EDT 2006)>Norton is my primary blocker internet safety vehicle... and today I got a virus, and it can't see it.

Rafael_Cuesta(Sun Sep 3 23:21:49 EDT 2006)>Another program on my system was showing me the malicious programs and where they were located...

Rafael_Cuesta(Sun Sep 3 23:22:11 EDT 2006)>However they wanted me to buy the full version of their software to get rid of them

Rafael_Cuesta(Sun Sep 3 23:22:29 EDT 2006)>I have already paid for Norton and I feel that this is the job it should perform.

Rafael_Cuesta(Sun Sep 3 23:22:42 EDT 2006)>Now I am in safe mode and Norton will not work.

M(Sun Sep 3 20:14:48 EDT 2006)>Do not worry.

M(Sun Sep 3 20:14:54 EDT 2006)>We will assist you.

Rafael_Cuesta(Sun Sep 3 23:22:54 EDT 2006)>Thank you.

M(Sun Sep 3 20:15:09 EDT 2006)>Thank you.

M(Sun Sep 3 20:15:19 EDT 2006)>Shall we proceed further to fix the issue.

Rafael_Cuesta(Sun Sep 3 23:23:14 EDT 2006)>I don't h

Rafael_Cuesta(Sun Sep 3 23:23:20 EDT 2006)>Sorry..

M(Sun Sep 3 20:16:09 EDT 2006)>Shall we proceed further.

Rafael_Cuesta(Sun Sep 3 23:24:10 EDT 2006)>yes... please

M(Sun Sep 3 20:16:25 EDT 2006)>Okay.

Rafael_Cuesta(Sun Sep 3 23:24:25 EDT 2006)>Step one...ready

M(Sun Sep 3 20:16:37 EDT 2006)>Before we proceed further,I would like to inform you that this is a paid consultation service. We have two options that you can select from to fix the issue with remote

M(Sun Sep 3 20:16:46 EDT 2006)>The fee you pay is not only to remove the virus from the system , but also to provide you instructions to be aware of such viruses in future too

M(Sun Sep 3 20:16:56 EDT 2006)>Shall we proceed with the options to fix the issue with remote.

Rafael_Cuesta(Sun Sep 3 23:25:59 EDT 2006)>Wait.........wait...I paid for your program and used it as instructed, and your are going to charge me to give me future instructions on how to use Norton again?

Rafael_Cuesta(Sun Sep 3 23:26:16 EDT 2006)>M, I am not a happy customer right now.

M(Sun Sep 3 20:18:32 EDT 2006)>I understand your concerns. Let me keep you informed that the amount you have paid is for the product and one year free subscription to the updates and technical support.

Rafael_Cuesta(Sun Sep 3 23:26:33 EDT 2006)>I work in banking and understand fees, but I don't understand this.

Rafael_Cuesta(Sun Sep 3 23:26:51 EDT 2006)>Is this not technical support?

M(Sun Sep 3 20:19:19 EDT 2006)>It is a paid consultation service which is paid to fix the issue with remote.

M(Sun Sep 3 20:19:51 EDT 2006)>When you choose any one of the option package, you are made sure that there are no more infections in the system, runs fine and smooth in future.

Rafael_Cuesta(Sun Sep 3 23:27:44 EDT 2006)>Then why pay for the software?

Rafael_Cuesta(Sun Sep 3 23:29:04 EDT 2006)>And how much is the consultation?

M(Sun Sep 3 20:21:21 EDT 2006)>We have technicians specially trained to handle Virus related issues. With our Premium Service for $69.95, we will remotely connect to your system; diagnose the issue and remove the threats completely. As part of this service, we will also give you the information you need to keep your system Virus Free in the future.

M(Sun Sep 3 20:21:22 EDT 2006)>As an alternative, you can choose our Standard Service for $39.95. We will help you run the appropriate scans, diagnose the virus and then email you the necessary instructions on how to remove the threats.

M(Sun Sep 3 20:21:27 EDT 2006)>You also have an option to upgrade from Standard Consultation to Premium Consultation by paying the extra US $30. Please note: The Consultation fee is non-refundable.

M(Sun Sep 3 20:21:41 EDT 2006)>It is not only fixing the issue with remote control but also to suggest you with tips and advises to keep the system safe.

Rafael_Cuesta(Sun Sep 3 23:30:10 EDT 2006)>Tip number one...never allow a popup

Rafael_Cuesta(Sun Sep 3 23:30:41 EDT 2006)>THIS IS MORE THAN I PAID FOR VIRUS PROTECTION!

Rafael_Cuesta(Sun Sep 3 23:31:06 EDT 2006)>I have had norton since June. Now you want another $70?

M(Sun Sep 3 20:24:49 EDT 2006)> Free Online Support
Symantec provides free online support that has easy to follow 'step by step instructions' to remove the threat from your system. The free online support is available to you at http://securityresponse.symantec.com. Type in the relevant virus/spyware threat name in the search box to receive the instructions.

Rafael_Cuesta(Sun Sep 3 23:35:16 EDT 2006)>There aren't step by step instructions listed...

Rafael_Cuesta(Sun Sep 3 23:35:29 EDT 2006)>There is a link that takes me back to the support page...

Rafael_Cuesta(Sun Sep 3 23:36:18 EDT 2006)>There are links to Norton Services that are to provide detection. And amazingly, I have one of them, and yet no detection took place.

Rafael_Cuesta(Sun Sep 3 23:36:38 EDT 2006)>There are definitions between viruses and worms

M(Sun Sep 3 20:29:22 EDT 2006)>Okay.

Rafael_Cuesta(Sun Sep 3 23:37:43 EDT 2006)>I am searching for step by step instructions...if you can be more specific, I would appreciate it.

M(Sun Sep 3 20:31:12 EDT 2006)>We will assist you further to fix the issue.

Rafael_Cuesta(Sun Sep 3 23:39:18 EDT 2006)>Thank you.

M(Sun Sep 3 20:31:33 EDT 2006)>You are welcome.

M(Sun Sep 3 20:31:41 EDT 2006)>Shall we proceed further to fix the issue.

Rafael_Cuesta(Sun Sep 3 23:39:59 EDT 2006)>please.

M(Sun Sep 3 20:32:25 EDT 2006)>Which service would you like to use today: The Premium Virus Removal Service or would you prefer the Standard Virus Removal Service?

Rafael_Cuesta(Sun Sep 3 23:40:50 EDT 2006)>Standard will be sufficient

M(Sun Sep 3 20:33:16 EDT 2006)>Sure, you will be assisted to fix the issue.

M(Sun Sep 3 20:33:25 EDT 2006)>Will you be using Visa or Mastercard?

Rafael_Cuesta(Sun Sep 3 23:43:24 EDT 2006)>Are you serious?? Wait...you don't have a legitimate online support website, so you are still going to charge me for help? Direct me to two places if you would, please...To the appropriate website for virus support and troubleshooting, and to the complaints department or your supervisor.

M(Sun Sep 3 20:36:12 EDT 2006)>Unless and until you complete the payment we will not be able to fix the issue.

Rafael_Cuesta(Sun Sep 3 23:47:25 EDT 2006)>That's extortion...You said earlier that free online support was available...it's not. Your other online support people only direct customers to you, and then you charge. I know this isn't personal, but you have to consider our end. There are no options short of paying you...is that right? If so, that is poor practice. What will Norton do for me if not allow me to get infected again in the future and charge me yet again to fix it?

Rafael_Cuesta(Sun Sep 3 23:48:22 EDT 2006)>Can you or can you not provide and online customer support or line of instruction that is included with the annual fee I pay for Norton?

Rafael_Cuesta(Sun Sep 3 23:53:16 EDT 2006)>I guess I have my answer....

i hate stupid norton. its so protective that it even blocks real estate and religious sites!!! i hate norton.

Norton is a dog... plain and simple. If it's not pretty obvious, then read all the comments, and you'll see the sunshine breaking. Let me give you all one big clue. Disable unnecessary services, uninstall client for microsoft network, uninstall any unused protocols. Use Thunderbird for e-mail, and Firefox for browsing. With basic security settings, and understanding of how you can make your system more secure without software, life is so much easier.

Norton should be going out of business, but they aren't. Why? Because they have deals with new pc makers. and a lot of people just aren't technically savvy. They just know they need protection. They don't realize that Norton is sucking all their cycles, there memory, and resources away. I hate Norton!

Norton 2007 is so bad that it can't even figure out when it expires. I have to reinstall it because it loses its expiration date and wants me to pay to reactivate it. I think most viruses are more benign than this program.

I tried to uninstall norton antivirus, but my computer got unplugged in the middle of it and now it wont let me uninstall it because it sais that a previous uninstall was interupted and now its being gay and wont let me uninstall it

i use N.I.S 2007 and i find it resonibly good but i keep getting popups saying the the message that i sent could not be sent even when i did'nt send one and nortons scaning them. sometimes it 1 of 74 messages man my finger goes stiff deleteing them darn popups

I don't think any AV program works 100%. I have tried them all. Nortons is the worst. Takes an hour to uninstall, then you have to go behind it to delete leftovers. I use AVAST. I haven't had any problems on my pc. I recommend buying an external hard drive. Put all your important info on that. I reformat once a month. Its the only way to really keep a machine clean. I'm not an expert, its just my method. I also like to scan with trend micro housecall.

Nortons should be free..its not worth .01 !

My subscription to Norton expired a while ago and I didn't choose to renew it. However, for quite some time I have been getting pop-ups from them which lately have been difficult, if not impossible, to remove while I was on my computer. Finally, today I decided "enough is enough" and these pop-ups had to stop. After spending a lot of time on the computer attempting to send an email complaining to them, but wasn't able to do it, and then having a "chat" with someone from the company who was supposed solve this problem, but didn't, I called the company on the phone and waited about a half an hour at least to speak to someone. Finally, after a good amount of time explaining this issue, and how frustrated and angry I was, and that these pop-ups had to stop, I was told there were two ways it could stop. One was to RENEW MY SUBSCRIPTION TO NORTON. The nerve of these people! They haunt you with these pop-ups and I'm certain most people who have had this problem choose the easy way out and just renew it, not me!! With the help of this person on the phone I was able to remove it from my computer. (Obviously, that was the second option to get rid of the annoying pop-ups) Talk about pressure to buy. These people have a great technique to get you to renew your subscription, just keep on annoying you with the pop-ups and eventually, you will have to renew to stop them. This pressure tactic has got to stop!!

Just bought Norton 360, and like Rafeael had the same problem, a trojan Norton couldn't see but F-Secure and my eyes can. And like him, I got the same irritating runaround about consulting (my person called himself Carlos), except they've raised their rates, it's now $99, no choices. It's a gigantic ripoff. When I google the virus name, I go directly to a Sophos antivirus page-they apparently found it on June 7 and produced a quick tool to handle it. I think I'll get a refund on Norton and check into something else.

so how did you get rid of it??? It's driving me crazy!!! I don't want to renew either but it won't leave me alone!

i can't get out of norton i don't wanted norton for my security site. it tell me i have a corrupt files i paying $4.99 a month for verizon internet security a can't download it.

Norton is a virus that you often see richard heads walk out of pee sea world with after dumping about £60 quid. ps Have you ever tried to fix somones computer with this manuer on it.

Norton; it seems to manifest its self on an older persons
computer, people who are living on a mean pension and see the word FREE,{not their fualt}but free dosent mean rubbish because AVG is free {not full programme but still knocks the pants off norton any day} as partime computer tech I take on sad cases {people with not much money & don`t make any myself} I say norton virus needs two prossesors at least,even then it dose not do its job. what people dont realise is the FREE version is not really free,as when installed you have keep up the rent,it uninstallable to the average user so they just keeeeeeeeeeeep upgrading in the ilusion things may get better one day. Qustions people ask me when I tell them it`s no good are; why`s it so popular then? Well much of the above really I say, but importantly I tell them it`s bundled with everthing from sausage rolls to a Rolls Royce unfortunatly,& it`s computer dealers dream as it means it`s not the last time they`re going to see the darned computer or see your wallet or purse lose weight,I think this just about sums up the good name of Norton there is even a software package that costs money to unintall norton; need I say more? No.

Sorry about my spelling,not looking at the monitor when using the keypad when rwitign must have oNrtno viry ant installed on my brain?

NAV gave me so many problems and cost me so much in re boots and downtime, that i would like to see norton dragged up for consumer fraud.
Try KASPERSKY security suite, it really rocks!

i hate norton too! I just tried to do my income tax on turbo tax and it, i wish i was joking, blocked turbo tax from saving a file because of personal info. i'm getting Mcafee

I absolutely hate Norton. The renewal is ridiculously expensive, it constantly bothers you about scanning or backing up and it is hard to get rid of. Just wait until the subscription is about to be up, then in bugs you every day without an option to turn off reminder (plus it automatically renews and charges your credit card unless you manually turn that off). Complete rip off. I would rather reformat my hard drive once a year.

My computer said to me after I installed norton: Dad Ive just swollowed a fish bone!

AVG is in my good books now!

Oh just one other thing norton is great at keeping people out of your computer including me!

I HATE NORTON ANTIVIRUS IT SUCKS I GOT AVG IT ROX! AGES TO DELETE NORTON ANTI VIRUS